The University is committed to the provision of high quality, fair and transparent admissions procedures for all our applicants.

There may, however, be occasions when an applicant will wish to ask why their application has been rejected or believe that they have cause for a complaint or to make an appeal against the decision.

Feedback is defined as the communication from the University to an applicant, on request from the applicant, who has been unsuccessful in gaining an offer of a place.

A complaint is defined as an expression of dissatisfaction either about the way in which an application has been handled or the outcome of the selection or fees classification process – it may concern actions or inaction by the University or its staff.

An appeal is defined as a request for a formal review of the outcome of an admissions decision.

You can download our admission policy